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CCB allows you to easily track attendance for regularly scheduled and one-time events. Attendance can be tracked by individual, group, and department. You can also coordinate attendance tracking with your assimilation process to help people deepen their involvement and commitment. Awareness of who isn’t involved can often be more important then knowing who is, thus CCB also helps you proactively surface and follow-up with those who stop attending for some reason.

You work hard to reach out to your local community through events, service, networking and relationships but how do you make sure that those who respond don’t fall through the cracks? How do you reduce the number of “dropped balls” represented by people with real needs and a real desire to connect with your ministry? How do you make sure that new visitors get the information they need and make the connections they want? How do you ensure that everyone is involved at some level and growing in commitment and participation? These are critical questions when it comes to the growth and health of your church.  CCB provides the tools to help you successfully answer these questions. Best of all, our solution is flexible so that it can be tailored to the unique ways that you follow up with people and manage various ministry processes.

Whether it is checking children into their small groups or volunteers into their respective areas of responsibility, CCB Check-in allows you to track real-time attendance to any event or class. It can quickly display the events that other family members are attending, and any special needs of the attendee. It promotes security for your children through the use of manual or dynamic Security Codes. CCB's Check-In allows you to retrieve family records in three different ways: phone number, name or barcode scanner. It then quickly checks them in and prints out name badges and retrieval tags.  Adding new visitors is a snap with quick data-entry screens and duplicate screening.  Our "Deluxe Check-In" adds self check-in capabilities so that a family with a keycard can check in their own family and even print out security labels for the day. It also allows a family to check in for multiple services at one time! Finally, CCB takes the Check-in process to a whole new level by not restricting the number of stations that you can set up or ministries that can utilize it.

Most churches utilize a tiered organizational structure that supports multiple departments and sub-groups within those departments. CCB’s Group Hierarchy is designed to support this approach and is built in to all versions of our solution. This makes it easier than ever to organize and view Groups by Department and see how many Groups and Leaders you have within each Department. CCB also facilitates communication and reporting within this structure.

One of the powerful features of CCB is the Group Hierarchy which supports multiple Departments as well as the Groups within those Departments. Our Deluxe version extends that capability further by offering a communications and management structure which contains Directors, Coaches and Leaders. This relationship hierarchy is all about leadership facilitation. It’s designed to enable church leadership to communicate with, provide accountability for, and support to their teams. We have even made the terminology customizable so you can use your own variation of the Director, Coach, Leader hierarchy.

One of the most powerful features of the CCB solution is the ability to gain a real-time perspective on the involvement of any member of your congregation. The Involvement tab on an individual’s Profile allows you to quickly identify the Groups someone belongs to, the Positions someone currently fills or is best suited for, their attendance records and the ministry Processes that they are currently in or have completed. Our Deluxe version allows you to also view a historical view of both the Groups and Positions someone has been a part of as well as what their role was in each instance.

Events such as meetings, parties, concerts, classes and fundraisers are an integral part of how you do church. Managing and communicating these events efficiently can be a real challenge. CCB makes it easy for your church to announce "what's happening" and to get people involved. Every Group in CCB has it’s own private Calendar. Every Individual with a login has their own personal Calendar as well. They can be informed about event details and respond right from their personal computer or web-enabled handheld device. The event coordinator can request facilities and/or equipment for their event, invite people via email and track RSVP’s in real-time! Your administrative staff can then access church-wide reports on all events going on within a specific timeframe, making it much easier to stay on top of all the activity both on and off-campus.

One of the most critical facets of building your church community is getting people connected to service opportunities where they can experience the fulfillment of helping others.  The challenge is to organize, communicate and fill the opportunities in manner that aligns with people’s unique gifts and abilities. With CCB’s Positions feature, you can easily match service opportunities with the individuals best suited to fill them. We actually help you identify and inform the right people based on their gifts, passions, skills and leadership style. Coming form the opposite perspective, your people can search and apply for service opportunities that fit them well, thus allowing them to serve in a way that brings great personal fulfillment.

Accessing and sharing information quickly and easily – that’s a critical and continuous need in a growing church that wants to better understand the uniqueness and involvement of it’s people. CCB’s People Search features allow you to create, filter and save dynamic database searches that identify people meeting criteria that is important to how you do church. You can then save the search if you want to use it repeatedly, share the search with others who need to see the results, and create reports from the search for more detailed analysis. In addition to the People Search features, CCB also offers a comprehensive library of standard reports PLUS the ability to define and save Custom Reports which provide information that is most valuable to you. Like our People Searches, these Reports can be shared with anyone on staff or in leadership positions thus sharing the workload and distributing key information efficiently. You can also export the reports to a spreadsheet and manipulate the output as needed.

Who in your church knows if if the Women’s Ministry can use the Fellowship Hall for their monthly Potluck? What happens when they are sick or on vacation? How do you manage the variety of requests to use your available facilities and equipment? Is that information easily shared or sitting in yet another database that is disconnected from your church management solution? CCB allows staff and Group Leaders to request any available resource when he or she adds an Event to their Calendar. If a resource is already committed, it will not be available for other events at that date and time. That allows those who are planning events to quickly and efficiently make timing decisions without having to call the church office. Now you can eliminate those embarrassing double bookings. You can also run reports to determine the percentage of capacity usage and/or budget allocation.

Studies have shown that when people can easily track what they pledged versus what they actually give to a cause, the percentage of actual giving versus what’s pledged increases significantly. CCB Pledge Management supports your need to empower Capital Campaigns and other stewardship initiatives where future revenue streams are helpful. This feature is fully integrated into the contributions features of CCB and allow appropriate staff as well as those making the pledges to create, track and manage their commitments.

In a world where mobile computing is used as much or more than personal computers it is important that your church database be securely accessible from a variety of mobile devices. CCB provides unique interfaces for PDA’s, web-enabled cell phones and the incredibly popular iPhone. Church staff and members with the appropriate security privileges can quickly find phone numbers, email addressed and physical locations of individuals in your database. They can instantly initiate a call or send an email, They can even access a map and, with some devices, obtain driving directions. With the correct privileges, Pastors and Staff can actually edit a members profile, allowing them to quickly correct critical profile information on the fly. In short, the mobile capabilities of CCB equips pastors, leaders, and volunteers to better know and serve those in their care even when they are away from the church office.

CCB believes that church management is most effective when everyone can participate so we do not limit user access to just those in the church office. However, we understand that you must tailor permissions and functionality to be appropriate for the specific user. Thus we offer simple but powerful roles-based access that allows you to customize permissions and responsibilities as necessary. This means that access to CCB can be shared with any number of people in the church. Shared administration rights allow the work load of your church to be powerfully distributed among staff, leadership, and volunteers. It also makes it easier to build community. Finally, because we have designed CCB to be used by everyone, you can rest assured that it is user-friendly and intuitive, allowing those with little or no technical expertise to do ministry without stumbling over complex and frustrating technology.

CCB provides both Individual and Family Profile management. Every individual has a unique profile that contains critical information about that person. That profile can then be associated with a Family Profile where you can quickly other Individual Profiles within that family. In a church setting it is helpful to know more than just contact information. CCB Profiles allow you to store and track a variety of information, including hobbies, spiritual gifts,  interests, spiritual maturity, days available to serve and much more. Furthermore, our innovative Involvement View allows you to quickly scan and assess where and how people are connecting to the church and to other people. Whether it’s small group membership, event registrations, volunteer opportunities or assimilation processes, CCB provides a “real-time” view of individual and church-wide connectedness. You can even allow your church members to access and manage their own profile, thus helping you keep your records current and relevant with maximum efficiency.

The key to a healthy church is community. The key to community is relationships. The key to developing relationships is the ability to connect and communicate. In CCB’s socially-driven approach to church management, Group Management is a major cornerstone and it goes way beyond a means of organizing names in your database. Every church community, no matter how large or small can be broken down into smaller groups of people that need to interact with each other in some fashion. Whether those Groups are comprised of church staff, elders, small group participants, Sunday School teachers, volunteers, Bible study groups, etc, the possibilities are endless and so are the number of Groups you can create in CCB. Each Group has it’s own Calendar,  Discussion Board, Needs Management, Positions and File Sharing benefits. Group Leaders can quickly communicate with their Group Participants and Group Participants can easily interact with one another. By providing both data management and private community tools in a tightly integrated package, CCB can offer you a more robust view of overall church involvement.

Events such as meetings, parties, concerts, classes and fundraisers are an integral part of how ministries and small groups operate. With CCB, each Group in your church has it’s own unique Calendar where events may be created, managed and accessible to everyone. Any event within the Group will then be displayed on the Group Calendar. Group leaders can easily create and manage events, invitations, RSVP’s and registrations. Group Participants can subscribe to a public calendar (ICS) feed for the Groups they are a part of. This feed will allow members to “subscribe” to Group Calendars and integrate those events on another calendar application that they use outside of CCB.

Ministries, small groups and members journey together and stay connected through various activities happening within your church. With CCB, every member of your organization can easily view their own Personal Calendar.  This Calendar provides a consolidated view of all the events that matter most to an individual in the church community, whether they be group-related events, church-wide events and even action items associated with Needs that they have signed up for. This gives each individual a personalized one-stop-shop where they can easily view their upcoming activities.

A key element of any church is offering people opportunities to serve others in the community as day-to-day needs arise. This could be providing meals for a family with a newborn, repairing vehicles or volunteering as a greeter for the weekend services. With CCB's Needs Management, you can create a need and then add items or tasks within that Need. You can then quickly inform a group of people or the entire congregation about the need. As people respond and commit to take responsibility for one or more items, those who manage that Need are automatically notified. Alternatively, Needs may be assigned to specific people in the church, which then notifies them about the item and the date for which they are responsible. Either way, CCB provides a simple yet powerful way for people to serve others in an organized and informed fashion.

Where can people in your church go to have private online discussions, share prayer needs, and simply connect with others in a safe manner? Sure, there are many social-media options out there and some of them work really well in some cases. However, if you want a more private forum for discussion within the church and you want it integrated with your church management solution, CCB’s Discussion Forums are just what the doctor ordered! Every Group within CCB has it’s own private Discussion Forum. Topics and conversation threads appear in a clean and concise manner. More comprehensive than chat sessions or email, Discussion Forums keep a permanent history of the conversations within your community. That history can be available to all or restricted only to those in the Group where the conversation happens. Group Leaders become Moderators who can control and monitor the content. As part of CCB's comprehensive and fully integrated solution, Discussion Forums are readily available to your administrators as well, providing a global view into the dialogue of your church community.

Without being forced to create a login, church visitors and members alike can easily register online for upcoming events. CCB’s Custom Forms allow people to provide the appropriate information, indicate how many tickets they wish to purchase, process the transaction and print out a confirmation. The confirmation can then be used as the ticket to the event. CCB’s Form Matching allows you to associate the registration with the appropriate person in the database without creating duplicates and, if necessary, quickly create a new record. When you utilize the Form Automation feature, the person completing the registration form is automatically associated with the Event in CCB. Just another example of the benefits that you get from a fully integrated solution.

One of the exciting features of CCB Deluxe is Event Notes. This allows small group leaders, Sunday School teachers, and anyone else who records attendance for an event to attach important supplemental information to that event. You can add a topic for the event, general notes about what transpired, praises and prayer requests, as well as information about new people who may have attended. Once attendance is recorded and event notes completed, you can then quickly notify all the appropriate people via email. This greatly enhances your leader to leader communication while allowing you to keep a historical record of all of your churches events.

No matter the size of your church, it is often difficult to "put a face with a name" when looking at individuals in the church database. CCB allows a picture to be uploaded to both an individual profile and family profile. Those pictures can then be viewed online in the profile itself, or compiled into a directory of individuals or families. Anyone with a login can easily upload a picture of themselves and their family into their profile, helping you ensure that the photos are up-to-date and accurate. Administrators also have this privilege. Each individual can determine who can view their photo. Online picture directories are available for the entire church as well as every Group in CCB.

Sharing documentation, photos and other media with people in the church can be quite time consuming and inefficient. CCB’s File Sharing benefits allows Group Leaders and Administrators to quickly upload and store files in their CCB Group for easy access by members. Emails can be sent with links to the files or, if someone chooses, they can be automatically notified when a new file is available for viewing. Whether you need to share worship music, minutes from the Elder meetings, sermon files or videos, CCB’s file sharing makes the process seamless and incredibly easy.

CCB gives individuals the opportunity to set their own Personal Communications Preferences. This allows them to tailor the information they receive based on their unique needs. Each member has a ‘Personal Settings’ section that enables them to select the Groups that they would like to receive updates and notifications from. Additionally, they can elect to receive general church-wide notifications that are not tied to Groups. We understand that every person has different needs and preferences. Empowering your members to control the nature and the volume of information they receive is important to the overall success of your communications strategy.

The ability to give and make payments online is a basic yet effective way to drive traffic to your church website. CCB includes a comprehensive contribution and payment system that easily integrates with your website and offers a simple, easy process for people to support your ministry. Online transactions are easily managed and matched to the appropriate person/family in the database. Individuals can quickly and securely access their personal giving records and event print out their own IRS compatible giving statement. They can also establish recurring gifts and payments which enhances convenience for them and makes your church income more stable and predictable. CCB also supports online payments for event registrations and other purchases. Using customizable CCB Forms, you can accept payments for a variety of scenarios and, again, easily match the payment with the appropriate record in the database. All transactions are managed by administrators using Batches, which facilitate seamless reporting and entry into any accounting system.

Identifying and locating small groups, ministries and other community opportunities can be very intimidating to those who may just be “kicking the tires” or looking to deepen their involvement in your church. Furthermore, some people want to be able to do this privately and personally from the comfort of home rather than at the “welcome station”. CCB allows all designated Groups within the database to be placed in the Group and Ministry Finder. This interactive tool not only integrates with your church website, it also allows people to search for connection opportunities based on a variety of criteria that are most relevant to them. Better yet, if they find something that interests them and want to learn more, they can quickly contact the ministry or group leader right from the Finder. As always, CCB protects the personal information of the leader while still facilitating community and communication!

Accurate and current information is vital to those responsible for serving, caring for, and communicating with the congregation. CCB’s customized Forms feature can support all your data gathering needs in an interactive and easy fashion. You can use Forms in any number of ways; from surveys to resource requests, volunteer applications, prayer needs, event registrations and any other application that you can dream of! You can email forms, post them on your website or you can make them accessible only from
within the church management system. Form managers can easily assess individual and group responses and make ministry decisions based on real intelligence and knowledge about the status, opinions and involvement of the congregation. Most
importantly, because CCB Forms do not require a login to complete, you can use them to facilitate outreach in an effective and friendly manner.

Another simple but powerful way to drive traffic to the church website is to provide a current and comprehensive calendar of events. Few things are more frustrating to your church community when they cannot easily determine what activities are available that can help them connect. Few things can be more frustrating than trying to efficiently keep up with all the events happening in the church and within various related ministries. Luckily, CCB truly simplifies the ability to communicate "what's happening" and help get people involved. As Group Leaders create their own unique events, they may request that these events are placed on the Public Church-Wide Calendar. If those requests are approved, the appropriate events dynamically display on this Calendar which seamlessly integrates with your church website. Those who visit the website can now see what’s going on in “real-time” and can even scan details about an event an export the events to their personal calendar.

Because CCB is socially focused, we provide a place for people to access your online church community right from the church website. This drives traffic to your site by making it the portal to your online community. It also helps to make the transition from public website to private online community more seamless for the end-user. We even allow you to customize the look and feel of the online community once people are logged in so that they still feel like they are interacting with your ministry, not ours!