A couple of weeks ago, Dave Bair posted a two-part series (Part 1 and Part 2) highlighting how Northland Church utilized Church Community Builder’s resources to run an all-star stewardship initiative. Today, I want to zero in on the heart of the matter:
This is what connects good ideas to good systems and processes, an aspect that is largely ignored. Northland nailed this and it is a major reason why they experienced success. Aligning your how (processes) with your what (systems) directly impacts how those systems will support, monitor, and manage those processes to produce the results you desire.
Church leadership initiates a new strategy but too often delegates the whole process/systems conversation to the wrong people, missing how important it is for their vision to drive the staff's execution. That can lead to all kinds of chaos. Without a unified understanding of the why behind new systems and process, sustainable success is doomed from the beginning.
Here are five concepts leaders often miss when implementing new systems and processes.
- Everything begins with the WHY.
Church leadership must articulate why the new strategy matters to them, the church, and the staff. If no one knows why it matters, the strategy will fail.
- Process must be considered first.
Process (the how) should be mapped out with a core team, which includes the people with the authority to make it happen and hold people accountable. Document the process and ask this question: If all we had were people, pencils, and paper to execute the process, would it work? If the answer is "yes," you have a solid process.
- Systems support and sustain the process.
From supporting the efficiency of a process to making sure gaps are closed, systems exist to help us do process better. This is where technology begins to enter the conversation.
- The right technology accelerates and scales your processes for growth.
Everyone needs to get this - not just the “tech-savvy” people. This is one of the primary goals to consider when evaluating technology. "Techies" don't always have the full view into the vision and processes technology must support, yet they are often the ones making the decisions about which technology is best for your church. Prepare for misalignment when you let this happen.
- Good process supported by the RIGHT systems will help a church build a more cohesive, connected church community.
For Northland, this meant a high percentage of their church community being impacted in the area of finances, stewardship, and passion for how the ministry was impacting their lives. Shouldn't leadership be excited about that?
To help your team get on the same page, download the free resource, Leveraging Technology to Make Disciples. This will get the conversation started in the right direction in your next staff meeting.
What would you add? In your opinion, why do church leaders often miss this?