It’s easy to judge the health of a church by the number of seats filled every Sunday. However, just because a church is large doesn’t necessarily mean it's healthy. I’ve talked with pastors in larger churches who’ve admitted their church wasn’t as healthy as it could be. And I’ve talked with pastors in smaller churches who haven’t ever been in a healthier church environment.
People know you as the office expert, but you know the role goes much deeper. Success for you is about empowering your leaders with the data and administrative support they need to understand how people are being cared for and how God is moving in your ministry.
A few weeks ago, I came across this TED Talk on what consumers want. In it, Joseph Pine explains that economic value has changed over the course of history from commodities to goods to services. In the past few years, the economic value we as consumers expect no longer ends with services. Instead, our culture has added another layer to help us determine whether something is valuable — namely, authentic experiences.