Church Community Builder

Congregant FAQ

Effective Date: May 19, 2020


If you’re here, it may be because your church has chosen to use Church Community Builder software to help manage their ministry. You may be looking for answers on how your personal data is being handled. We’re happy to give you all the information you need!

Who is Church Community Builder?

Church Community Builder provides a platform that churches use to connect and communicate with their community members, record member service history, facilitate online giving, and perform a range of administrative functions.  If your church uses our software, staff and leaders at your church are interacting with our software behind the scenes to help keep things running smoothly. You may also be interacting with our software when using groups, events, forms, Child Check-In, or volunteer schedules. No matter what level of involvement you have with your church, at Church Community Builder we are committed to making sure your personal data is safe and secure.

What data does Church Community Builder store?

Churches use our software, in part, to help keep track of their people. That means that a church may use our systems to maintain names, addresses, contact information, family connections, or other types of information about their people. That might include some information about your attendance, volunteer history, or giving history with the church. If you have questions on what types of data your church is storing, reach out to your church’s office staff.

Who owns this data?

The data we hold is the church's data. We do not own it. Rather, we consider ourselves stewards of the data. We don’t share your data or your church’s data with anyone beyond what is necessary to provide our service. We’re not in the business of selling data.

We are considered a “Processor” under Europe’s General Data Protection Regulation (GDPR), and a “Service Provider” under the California Consumer Privacy Act (CCPA). That legally obligates us to only share this data as necessary to provide our services, and to keep your data safe and secure using appropriate technical and organizational measures.

What are my rights?

Depending on where you live, you may have legal rights on how your church uses your personal data. Those rights might include things like:

  • The right to know what data is held on you
  • The right to have that data be accurate
  • The right to object to the processing of that data
  • The right to have that data deleted

You can read more about our practices in our Security Overview and our data practices in our Privacy Policy. If you have any questions that your church isn’t able to answer for you, please feel free to reach out to